Privacy Policy

Privacy Policy

Therma Tech Inc.
Effective Date: March 04, 2025

Therma Tech Inc. is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services or visiting our website, you agree to the terms outlined in this policy.

Company Information
Therma Tech Inc.
220 Barnard Ave, San Jose, CA 95125
Phone: (408) 629-5400
Email: info@sanjoseheatandair.com

1. Information We Collect

1.1 Personal Information: We may collect personal details such as your name, email address, phone number, and mailing address when you inquire about our services, schedule appointments, or make a purchase.
1.2 Payment Information: When you purchase services or products, we may collect payment details. However, we do not store credit card information; payments are processed through secure third-party providers.
1.3 Technical Information: We collect data such as IP addresses, browser type, device information, and website usage patterns through cookies and analytics tools to improve user experience.
1.4 Communication Data: We may collect information when you contact us via phone, email, or forms on our website.

2. How We Use Your Information

2.1 To provide, operate, and improve our services.
2.2 To process transactions and send confirmations or invoices.
2.3 To respond to customer inquiries, requests, and support needs.
2.4 To send promotional emails, special offers, or service updates (you may opt out at any time).
2.5 To enhance website security and prevent fraudulent activities.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your information with trusted third parties who assist in service delivery, payment processing, or website analytics.
3.2 Legal Compliance: We may disclose information if required by law, court order, or government regulation.
3.3 Business Transfers: If Therma Tech Inc. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
3.4 Consent: We do not share your opt-in data, including phone numbers, with third parties for marketing purposes. However, we may share essential end-user data required for business operations.

4. Data Security

4.1 We implement reasonable security measures to protect personal data from unauthorized access, alteration, or disclosure.
4.2 Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 Our website uses cookies to enhance user experience, track website traffic, and analyze visitor behavior.
5.2 You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Your Privacy Rights

6.1 You may request access to, correction of, or deletion of your personal information by contacting us.
6.2 You have the right to opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
6.3 Opt-Out Instructions: You may opt out of receiving text messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

7. Third-Party Links

7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

8.1 We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website.
8.2 We encourage you to review this policy periodically to stay informed about our data practices.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
Therma Tech Inc.
220 Barnard Ave, San Jose, CA 95125
Phone: (408) 629-5400
Email: info@sanjoseheatandair.com

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.